What is the purpose of an MDT/MDC in a Public Safety Answering Point (PSAP)?

The purpose of an MDT (Mobile Data Terminal) or MDC (Mobile Data Computer) in a Public Safety Answering Point (PSAP) is primarily to facilitate real-time data transfer between response units, such as police cars, fire trucks, and ambulances, and the PSAP. This technology allows dispatchers and first responders to access critical information, such as calls for service, incidents in progress, and operational data, thereby enhancing situational awareness and enabling more effective and coordinated responses to emergencies.

By utilizing MDTs/MDCs, public safety agencies can ensure that responders have timely access to vital information without relying solely on verbal communication over radio channels, which can be prone to delays or miscommunication. This electronic communication also helps in documenting events and actions taken during incidents for later review and analysis.